How to draft a Corrective Action Plan

There are several scenarios where a corrective action plan (CAP) would be requested by a third-party auditor on behalf of an accredited certification body. In some cases, it will need to be accepted within a short period of e.g. 2 weeks.

Below is typically what your corrective action plan should consist of; this would also apply to 1st and 2nd party audit findings…

Contents

I. Reference

II. Conclusion statement

III. Five whys

IV. Containment (if applicable)

V. Root cause analysis

II. Corrective action

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